07 · Saudi Arabia

ISO/IEC 27701:2019

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ISO/IEC 27701:2025 Certification in Saudi Arabia

Organizations across Saudi Arabia increasingly collect and process personal information through websites, mobile applications, customer platforms, cloud services, HR systems, healthcare systems, financial applications, e-commerce platforms, and digital services. As the volume and importance of personal data continues to increase, organizations need structured processes to identify privacy risks, manage Personally Identifiable Information (PII), demonstrate accountability, and maintain appropriate privacy controls.

ISO/IEC 27701:2025 Certification in Saudi Arabia provides an international framework for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS).

ISO/IEC 27701:2025 was published in October 2025 as the second edition of the standard. ISO confirms that it replaces and withdraws ISO/IEC 27701:2019. The 2025 edition establishes requirements and guidance for privacy information management and is designed for organizations acting as PII controllers and processors.

Intermax Consultancy provides privacy-management consultancy, ISO/IEC 27701 implementation support, privacy risk assessment, documentation, training, internal-audit preparation, and certification-readiness support for organizations operating in Saudi Arabia and other markets. Intermax's existing service page describes its experience in privacy information management and Saudi data-protection requirements.

What is ISO/IEC 27701:2025?

ISO/IEC 27701:2025 is an international standard for a Privacy Information Management System (PIMS).

The standard provides requirements and guidance that organizations can use to systematically manage privacy-related risks and responsibilities associated with processing Personally Identifiable Information.

ISO explains that the standard is intended for organizations that act as PII controllers and PII processors and are responsible and accountable for processing personal information.

A PIMS can help an organization establish structured processes for:

  • Identifying privacy responsibilities

  • Managing personal information

  • Assessing privacy risks

  • Establishing privacy policies and controls

  • Managing data-processing activities

  • Defining roles and responsibilities

  • Managing privacy-related incidents

  • Handling data-subject requests

  • Managing third-party processors

  • Monitoring privacy performance

  • Maintaining evidence and records

  • Continually improving privacy management

ISO/IEC 27701:2025 can be particularly relevant to organizations whose business models depend on collecting, processing, storing, transferring, or sharing personal information.

ISO/IEC 27701 Certification in Saudi Arabia

ISO/IEC 27701 Certification in Saudi Arabia involves an independent assessment of an organization's Privacy Information Management System against the applicable requirements of ISO/IEC 27701.

Certification can provide organizations with a structured way to demonstrate that privacy management has been incorporated into organizational processes.

The standard can be relevant to:

  • Technology companies

  • Software companies

  • SaaS providers

  • Cloud service providers

  • Financial institutions

  • Fintech organizations

  • Healthcare organizations

  • E-commerce businesses

  • Telecommunications companies

  • Marketing and advertising organizations

  • Human-resource service providers

  • Data-processing companies

  • Outsourcing providers

  • Professional services organizations

  • Government and public-sector organizations

Intermax can support organizations with PIMS gap assessment, implementation, documentation, training, internal audit, management review, and certification preparation. Formal certification is performed by an independent certification body.

Why ISO/IEC 27701:2025 is Important for Saudi Businesses

Personal information is increasingly central to digital business operations. Organizations may process information relating to customers, employees, suppliers, contractors, patients, website users, subscribers, and other individuals.

A structured privacy-management system can help organizations establish accountability and repeatable processes for managing personal information.

Strengthen Privacy Management

ISO/IEC 27701 provides a structured framework for managing privacy information and associated responsibilities.

Improve Privacy Risk Management

Organizations can identify and evaluate risks associated with collecting, processing, storing, sharing, and retaining personal information.

Establish Accountability

A PIMS can help define responsibilities and establish evidence that privacy processes are being implemented and monitored.

Improve Data Governance

Organizations can establish clearer processes for understanding what personal information is processed, why it is processed, where it is stored, who can access it, and how it is managed.

Strengthen Customer and Stakeholder Trust

Demonstrable privacy-management practices can help organizations communicate their approach to data protection to customers, business partners, employees, and other stakeholders.

Support Privacy Compliance

ISO/IEC 27701 can help organizations structure their privacy-management processes around applicable legal and contractual obligations. ISO notes that the standard can support organizations in demonstrating compliance with privacy regulations such as GDPR.

However, ISO/IEC 27701 certification does not automatically mean that an organization complies with every applicable privacy law. Legal requirements need to be assessed separately based on the organization's activities and jurisdictions.

Key Requirements of ISO/IEC 27701:2025

An effective PIMS should reflect the organization's business activities, personal-information processing operations, privacy risks, contractual obligations, and applicable legal requirements.

Organizational Context

The organization needs to understand its internal and external context and determine factors relevant to privacy management.

Interested Parties

Organizations should identify relevant interested parties and understand privacy-related requirements applicable to their activities.

PIMS Scope

The organization defines the boundaries and applicability of its Privacy Information Management System.

Leadership and Responsibilities

Management establishes appropriate privacy policies, responsibilities, authority, and accountability.

Privacy Objectives

Organizations establish appropriate privacy objectives and plans based on their business requirements and identified risks.

Privacy Risk Management

Organizations identify privacy risks associated with the processing of personal information and establish appropriate measures for addressing those risks.

Information Management

The organization establishes processes for managing information throughout relevant stages of its lifecycle.

Processing of Personal Information

Organizations should understand and control how personal information is collected, processed, stored, transferred, shared, retained, and disposed of.

Data Subject Rights

Where applicable, organizations establish processes for receiving, evaluating, and responding to requests from individuals concerning their personal information.

Third-Party Management

Organizations should consider privacy requirements when working with vendors, contractors, processors, cloud providers, and other third parties that process personal information.

Incident Management

Privacy-related incidents should be identified, assessed, managed, documented, and reviewed through appropriate processes.

Monitoring and Measurement

Organizations establish appropriate methods for monitoring the performance and effectiveness of the PIMS.

Internal Audit

Internal audits provide an opportunity to evaluate whether the PIMS is operating as intended and whether applicable requirements are being addressed.

Management Review

Top management reviews PIMS performance and considers changes, risks, audit findings, incidents, and improvement opportunities.

Continual Improvement

Organizations establish processes for correcting nonconformities and continually improving privacy-management performance.

ISO/IEC 27701 Certification Process in Saudi Arabia

A practical certification journey can be structured into the following stages.

1. Initial Consultation

The organization identifies its privacy-management objectives, business activities, information-processing operations, locations, systems, and proposed PIMS scope.

2. Privacy and PIMS Gap Assessment

A gap assessment compares existing privacy practices against applicable ISO/IEC 27701:2025 requirements.

The assessment may examine:

  • Privacy policies

  • Data inventories

  • Processing activities

  • Privacy responsibilities

  • Risk assessments

  • Third-party processing

  • Data retention

  • Data-subject requests

  • Incident management

  • Access controls

  • Documentation

  • Monitoring

  • Internal audits

3. Legal and Regulatory Mapping

The organization identifies privacy laws, regulations, contractual requirements, and customer obligations applicable to its operations.

For a Saudi organization, this may include consideration of the applicable requirements under Saudi Arabia's personal-data protection framework, alongside contractual or international obligations where relevant.

4. PIMS Design

The organization develops the policies, procedures, controls, responsibilities, and processes necessary to operate the Privacy Information Management System.

5. Implementation

Privacy-management processes are implemented across relevant departments and systems.

Employees receive awareness and role-specific training.

6. Privacy Risk Assessment

Relevant privacy risks are identified, evaluated, treated, and monitored.

7. Internal Audit

An internal audit assesses whether the PIMS has been implemented effectively and identifies nonconformities or improvement opportunities.

8. Corrective Actions

Identified issues are investigated and appropriate corrective actions are implemented.

9. Management Review

Top management reviews the performance and effectiveness of the PIMS.

10. Certification Assessment

An independent certification body assesses the organization's PIMS against the applicable ISO/IEC 27701:2025 requirements.

11. Certification and Continual Improvement

Following successful certification, the organization maintains, monitors, audits, and continually improves its PIMS.

ISO/IEC 27701 Consultancy Services in Saudi Arabia

Intermax Consultancy provides privacy information management consultancy and certification-readiness support.

Its existing ISO/IEC 27701 service describes support for organizations in Saudi Arabia, the GCC, and international markets, including privacy management, risk assessment, implementation, training, internal audit, and certification preparation.

PIMS Gap Assessment

Review current privacy practices and identify gaps against ISO/IEC 27701 requirements.

Privacy Risk Assessment

Identify privacy risks associated with personal-information processing and establish appropriate treatment measures.

PIMS Implementation

Develop and implement practical privacy-management processes based on the organization's activities and risk profile.

Privacy Documentation

Support the development of appropriate privacy policies, procedures, records, registers, and other documented information.

Data Processing Management

Help organizations establish processes for understanding and managing personal-information processing activities.

Third-Party Privacy Management

Support the assessment and management of privacy requirements associated with vendors, processors, contractors, and other external parties.

Employee Training

Provide privacy-awareness and role-specific training to employees involved in personal-information processing.

Internal Audit Support

Assist with PIMS internal-audit planning, implementation, findings, and corrective actions.

Certification Audit Preparation

Help organizations prepare for an independent certification assessment.

ISO/IEC 27701 and Saudi Personal Data Protection Requirements

Organizations operating in Saudi Arabia may have obligations relating to the protection and processing of personal data.

ISO/IEC 27701 can provide a management-system framework for organizing privacy responsibilities, processes, controls, risk management, and evidence.

However, ISO/IEC 27701 certification is not a substitute for legal compliance.

Organizations should assess their specific obligations based on factors such as:

  • Type of personal information processed

  • Purpose of processing

  • Role as controller or processor

  • Data subjects

  • Processing locations

  • Data transfers

  • Retention requirements

  • Third-party processing

  • Industry-specific requirements

  • Applicable Saudi regulations

  • International privacy obligations

Intermax's existing ISO/IEC 27701 service specifically positions its privacy consultancy around Saudi Arabia's data-protection environment and other international privacy frameworks.

ISO/IEC 27701:2025 and ISO/IEC 27001

The relationship between ISO/IEC 27701 and ISO/IEC 27001 has changed with the 2025 edition.

ISO/IEC 27701:2019 was described as an extension to ISO/IEC 27001 and ISO/IEC 27002. That 2019 edition has now been withdrawn.

ISO/IEC 27701:2025 is the current edition and is a standalone PIMS standard. ISO nevertheless states that it aligns with existing ISO/IEC 27001 systems and can help streamline implementation.

Organizations that already operate ISO/IEC 27001 may therefore be able to leverage relevant information-security processes when developing their privacy-management framework.

ISO/IEC 27001

ISO/IEC 27001 focuses on information security management.

ISO/IEC 27701

ISO/IEC 27701 focuses specifically on privacy information management.

Combined Approach

Organizations handling substantial amounts of personal information may benefit from coordinating their ISMS and PIMS processes while maintaining the specific requirements of each standard.

ISO/IEC 27701 and GDPR

Organizations serving customers or processing personal information in jurisdictions subject to privacy regulations may need to address multiple legal frameworks.

ISO states that ISO/IEC 27701 can help demonstrate compliance with global privacy regulations such as GDPR.

However, certification should not be presented as a guarantee of GDPR compliance. GDPR compliance requires an assessment of the organization's actual processing activities and applicable legal requirements.

ISO/IEC 27701 Training in Saudi Arabia

Training helps employees understand their responsibilities when handling personal information.

Training programmes may include:

  • ISO/IEC 27701 awareness

  • Privacy management fundamentals

  • PIMS implementation

  • Privacy risk assessment

  • Personal-data handling

  • Data-subject request management

  • Privacy incident management

  • Third-party privacy management

  • Internal auditor training

  • Privacy documentation

  • ISO/IEC 27701 certification preparation

Training should be tailored to employees' roles and their involvement in processing personal information.

Who Needs ISO/IEC 27701 Certification?

ISO/IEC 27701 can be relevant to organizations that act as PII controllers or processors.

Technology Companies

Technology organizations frequently process customer, employee, user, and account information.

SaaS Companies

Software-as-a-Service providers may process large amounts of customer information on behalf of business clients.

Cloud Service Providers

Cloud providers and other technology platforms may act as processors for customer personal information.

Financial Services

Banks, fintech businesses, payment platforms, and financial-service providers process sensitive customer information and require structured privacy governance.

Healthcare Organizations

Healthcare organizations handle highly sensitive personal information and need strong privacy-management processes.

E-Commerce Companies

E-commerce businesses process customer accounts, contact details, transaction information, delivery information, and other personal data.

Telecommunications Companies

Telecommunications businesses may process significant amounts of customer and subscriber information.

Human Resources and Recruitment Companies

Recruitment and HR organizations process employee and candidate information throughout the employment lifecycle.

Marketing Organizations

Digital marketing, advertising, analytics, and customer-engagement companies may process personal information for campaign and customer-management activities.

Government and Public-Sector Organizations

Public-sector entities can use structured privacy-management processes to improve accountability around personal-information processing.

ISO/IEC 27701 Across Saudi Arabia

Intermax Consultancy provides ISO consultancy and privacy-management support for organizations operating across Saudi Arabia.

Support can be relevant to organizations in:

  • Riyadh

  • Jeddah

  • Dammam

  • Khobar

  • Jubail

  • Mecca

  • Medina

  • Yanbu

  • Tabuk

  • Abha

  • Other locations across the Kingdom

Intermax's Saudi operations are based in Riyadh, and its broader service model includes ISO consultancy, training, implementation, and certification support.

ISO/IEC 27701:2019 to ISO/IEC 27701:2025 Transition

This page requires a particularly important technical SEO update because the old edition has been withdrawn.

ISO confirms:

  • ISO/IEC 27701:2019 — Withdrawn

  • ISO/IEC 27701:2025 — Current published edition

  • 2025 edition published in October 2025

  • 2025 edition is Edition 2

  • The 2019 edition was withdrawn on October 14, 2025.

Therefore, organizations should avoid publishing new content that presents ISO/IEC 27701:2019 as the current certification standard.

For the Intermax website, the recommended approach is:

Old URL:
/global-presence/saudi-arabia/iso/iso-iec-27701-2019

Recommended new URL:
/global-presence/saudi-arabia/iso/iso-iec-27701-2025

The old page should initially remain accessible while the new page is created, internally linked, indexed, and evaluated. After confirming the new URL is indexed and important backlinks are accounted for, implement a 301 redirect from the 2019 URL to the 2025 URL.

Update internal links, sitemap entries, canonical tags, breadcrumb links, navigation, and image alt text accordingly.

Why Choose Intermax Consultancy for ISO/IEC 27701?

Intermax already has a dedicated ISO/IEC 27701 privacy-management consultancy offering. Its service describes support across Saudi Arabia, the GCC, and international markets.

Privacy Management Expertise

Intermax provides consultancy focused on privacy information management and personal-data governance.

Integrated Security and Privacy Approach

Organizations with an existing ISO/IEC 27001 system can consider how their information-security processes can support development of a PIMS.

Privacy Risk Assessment

Intermax's methodology includes privacy gap analysis and privacy-risk assessment.

Implementation Support

Support can include privacy processes, policies, roles, training, third-party management, and operational controls.

Internal Audit and Certification Preparation

Intermax describes internal-audit, management-review, and certification-preparation support as part of its methodology.

Saudi Arabia and GCC Coverage

Intermax provides privacy consultancy for organizations operating in Saudi Arabia and other GCC markets.

Frequently Asked Questions

What is ISO/IEC 27701:2025?

ISO/IEC 27701:2025 is an international standard for establishing, implementing, maintaining, and continually improving a Privacy Information Management System. It is designed for organizations acting as PII controllers and processors.

Is ISO/IEC 27701:2019 still valid?

ISO/IEC 27701:2019 is withdrawn. ISO/IEC 27701:2025 is the current published edition.

What is the difference between ISO/IEC 27701:2019 and 2025?

The 2019 edition was an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy information management. The 2025 edition is a standalone Privacy Information Management System standard.

Who can implement ISO/IEC 27701?

Organizations that act as PII controllers or processors can consider implementing ISO/IEC 27701. The standard is applicable across different types and sizes of organizations.

Is ISO/IEC 27701 mandatory in Saudi Arabia?

ISO/IEC 27701 is an international management-system standard. Whether an organization is legally required to implement particular privacy controls or obtain certification depends on applicable Saudi laws, regulations, contractual obligations, industry requirements, and the organization's role in processing personal information.

Does ISO/IEC 27701 certification guarantee privacy-law compliance?

No. Certification provides evidence that a PIMS has been assessed against the applicable standard requirements. It does not automatically establish compliance with every privacy law or regulatory obligation.

Can ISO/IEC 27701 be integrated with ISO/IEC 27001?

Yes. ISO states that ISO/IEC 27701:2025 aligns with existing ISO/IEC 27001 systems and can help streamline implementation.

Does Intermax provide ISO/IEC 27701 consultancy in Saudi Arabia?

Yes. Intermax has a dedicated privacy information management consultancy service covering PIMS implementation, privacy risk assessment, training, internal audit, and certification preparation.

How long does ISO/IEC 27701 certification take?

The timeline depends on the organization's size, PIMS scope, number of processing activities, existing privacy controls, information-security maturity, number of locations, and certification requirements. A gap assessment can help determine the implementation effort.

Start ISO/IEC 27701:2025 Certification in Saudi Arabia

Personal-data privacy requires structured governance, clearly defined responsibilities, risk management, appropriate controls, monitoring, documentation, and continual improvement.

ISO/IEC 27701:2025 Certification in Saudi Arabia can provide organizations with a structured framework for managing privacy information and demonstrating accountability for personal-information processing.

If your organization is planning ISO/IEC 27701 certification, Intermax Consultancy can support you through PIMS gap assessment, privacy-risk assessment, implementation, documentation, training, internal audit, corrective actions, management review, and certification readiness.

Contact Intermax Consultancy to discuss your ISO/IEC 27701:2025 requirements and develop a practical Privacy Information Management System roadmap for your organization.

More in Saudi Arabia

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ISO 9001:2015

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02
ISO 14001:2015

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03
ISO 45001:2018

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04
ISO/IEC 27001:2022

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